Banks and Building Societies Overtake Retail in UK Customer Satisfaction Index Thursday, July 16, 2026 ukcsi banking satisfaction nationwide buildingsocieties customerservice consumerduty digitalbanking financialservices trust For the first time in many years, banks and building societies have surpassed the retail sector in the latest UK Customer Satisfaction Index (UKCSI). Nationwide Building Society emerged as the top brand within the banking … Read More
Birmingham Pride Leader Hails Police Apology as Vital Yet Stresses Safety Concerns Remain Thursday, June 25, 2026 birmingham lgbtq police apology equality homophobia pride discrimination westmidlands trust Lawrence Barton, director of Birmingham Pride, today praised West Midlands Police’s acting Chief Constable Scott Green for issuing a heartfelt apology to the LGBTQ+ community for decades of discrimination and persecution by … Read More
Trust Responds to School Places Dispute That Divides Midland Community Saturday, June 20, 2026 schooladmissions education tamworth dunstallpark community parents trust expansion localgovernment controversy A Midland learning trust has finally responded to growing concerns from parents over the allocation of reception places at Dunstall Park Primary School in Tamworth, following claims that families were excluded from … Read More
NS&I to Contact 34,000 Bereaved Families Over £367m Missing Savings Scandal Wednesday, May 20, 2026 nsi savings scandal bereavement repayment finance government trust accounts apology National Savings and Investments (NS&I) is preparing to reach out to tens of thousands of bereaved families owed a total of £367 million due to a savings scandal that first came to light earlier this year. The issue, … Read More
Tesco Targets Shoplifting Crisis with Security Tags on Everyday Essentials Monday, April 27, 2026 tesco shoplifting security retail theft crisis uk handtowels policing trust Tesco has introduced security tags on basic white hand towels priced at £2, a move that highlights the growing shoplifting crisis affecting everyday essentials across the UK. At a branch in southeast London, customers noticed … Read More
NS&I Scandal: Bereaved Families to Receive Compensation Update in May Friday, March 27, 2026 ns&i betrayal compensation bereavement administration premiumbonds savings trust finance security National Savings and Investments (NS&I) is embroiled in a scandal involving nearly £500 million owed to bereaved families as a result of a long-standing administrative failure. This issue has come to light this week, with … Read More