https://birminghamdaily.co.uk/tags/sparks/Recent content in sparks on Birmingham DailyHugo -- gohugo.ioen-usWed, 08 Apr 2026 05:03:24 +0000https://birminghamdaily.co.uk/ms-ends-25-delivery-pass-sparking-customer-backlash/Wed, 08 Apr 2026 05:03:24 +0000https://birminghamdaily.co.uk/ms-ends-25-delivery-pass-sparking-customer-backlash/Marks & Spencer has announced a significant change to its customer loyalty programme by discontinuing the Delivery Pass service, a move that has left many shoppers disappointed and frustrated. This subscription service, previously offered through the Sparks rewards scheme, provided unlimited next-day delivery for an annual fee of around £25. M&S, which operates stores across the West Midlands including locations in Solihull and Birmingham, confirmed that the Delivery Pass is no longer available for new customers and will not be renewed for existing subscribers once their current passes expire.