M&S Unveils New Prizes and Features for All Sparks Loyalty Members Tuesday, April 21, 2026 sparks mands loyalty rewards prizes virginpoints ai personalisation digitaltransformation customerexperience Marks & Spencer has introduced another significant update to its Sparks loyalty scheme, just a week after its previous enhancement. The retail giant, with stores across Birmingham, Solihull, and beyond, is now offering … Read More
M&S Ends £25 Delivery Pass, Sparking Customer Backlash Wednesday, April 8, 2026 marksandspencer deliverypass sparks loyalty onlineshopping customerservice retail uk birmingham westmidlands Marks & Spencer has announced a significant change to its customer loyalty programme by discontinuing the Delivery Pass service, a move that has left many shoppers disappointed and frustrated. This subscription service, … Read More