https://birminghamdaily.co.uk/tags/insourcing/Recent content in insourcing on Birmingham DailyHugo -- gohugo.ioen-usMon, 20 Jul 2026 05:39:38 +0000https://birminghamdaily.co.uk/1.7-million-face-year-long-delays-in-pension-payments-following-outsourcing-failures/Mon, 20 Jul 2026 05:39:38 +0000https://birminghamdaily.co.uk/1.7-million-face-year-long-delays-in-pension-payments-following-outsourcing-failures/A Labour Party government report has exposed significant failures in the outsourcing of pension payments for retired UK civil servants, revealing that nearly 1.7 million members face potentially year-long waits for their pensions. The Cabinet Office has confirmed plans to bring the scheme management back in-house after Capita repeatedly failed to deliver acceptable service levels. The decision to outsource the Civil Service pension scheme to Capita has caused serious delays, with some pensioners waiting up to a year for payments.