Barclays Unveils 'World-Class' AI-Powered Service Enhancing Customer Experience for 20 Million Friday, February 6, 2026 barclays genai artificialintelligence customerservice contactcenters efficiency customerexperience banking innovation technology Barclays has announced a groundbreaking initiative utilizing generative artificial intelligence (GenAI) to enhance its customer service operations, benefiting over 20 million customers, primarily in the United States. The … Read More
West Midlands Police Enhances Emergency Call Response Times Tuesday, January 27, 2026 westmidlands emergencycalls responsetimes 999calls 101calls callhandling publicsafety policeservice efficiency customerservice West Midlands Police has made remarkable strides in improving its emergency call response times, according to recent data outlined in the annual report by West Midlands Police and Crime Commissioner Simon Foster. The report … Read More
NHS Birmingham Faces Budget Shortfall Amid Rising Deficits Saturday, January 17, 2026 nhs birmingham deficit budget finance healthcare efficiency trusts overspend recovery NHS Birmingham is confronting a significant financial challenge, with increasing deficits threatening its ability to break even by the end of the fiscal year. The joint NHS Birmingham and Solihull and NHS Black Country … Read More
I'm a plumber – the thermostat temperature that could save you £270 a year Friday, December 12, 2025 heating thermostat savings boilers energy temperature radiators efficiency insulation plumbing A plumber has shared the precise thermostat setting that could save you up to £270 annually on your energy bills. David Doran of Blackstone Plumbing and Heating Ltd. explained to Birmingham Live the most efficient heating … Read More
UK households urged to make a simple five-second change to save £270 on energy bills Friday, December 12, 2025 energy bills thermostat heating savings electricradiators uk home efficiency smartcontrols A small adjustment that takes just five seconds could slash your heating bill by as much as £270 annually. Experts at home heating supplier Electric Radiators Direct recommend a simple change that can save households … Read More
Six ‘Vampire’ Gadgets That Drain £66 a Year From Your Energy Bills Wednesday, December 10, 2025 standby energy consumption vampire gadgets smartmeter octopus technology efficiency bills Many common household gadgets quietly consume electricity even when not in active use, a phenomenon often dubbed as ‘vampire’ power drain. Recent analysis reveals that these power-hungry devices could be costing the average … Read More