Lloyds Bank Ends In-Branch Account Opening, Directs Customers Online Friday, February 27, 2026 lloydsbank branches digitalbanking accountopening highstreet customerservice bankingchange financialservices onlinebanking consumerrights Lloyds Bank has announced it will no longer open new accounts for customers at its branches, marking a significant shift towards digital banking. This change means that services such as opening joint, premium, or student … Read More
Morrisons Introduces Small Cash Withdrawal Fee at UK Convenience Stores Monday, February 23, 2026 morrisons atm fees cashwithdrawal conveniencestores ukretail link paymentchoice cashaccess consumerrights Morrisons has announced a significant change affecting its convenience store customers across the UK, including locations in Birmingham. Dozens of Morrisons Daily stores will now charge a small fee for cash withdrawals made … Read More
Worried About a Specsavers NHS Voucher Discount: A PIP Recipient’s Experience Saturday, February 21, 2026 pip specsavers nhs vouchers benefits discounts eyetest glasses reddit consumerrights A person receiving Personal Independence Payment (PIP) shared their concern after they unintentionally used an NHS voucher discount for a pair of glasses at Specsavers. During their first-ever eye test at a Specsavers branch, … Read More
British Gas Resumes Door-to-Door Sales in UK After 15 Years Friday, February 20, 2026 britishgas doortodoor energysales consumerrights ofgem elderlyprotection customerservice coolingoff energysuppliers salestactics British Gas has quietly reintroduced door-to-door sales, a practice it abandoned 15 years ago amid concerns over consumer pressure. Back in 2011, the company’s managing director Ian Peters called face-to-face selling “no … Read More
Fined £200 After Boarding Train Staff Directed Them To Monday, November 24, 2025 train fine railway lner transpennine passengers durham york cancellation consumerrights In December 2023, passengers traveling from Durham to York ahead of Christmas found themselves unfairly fined £200 despite following directions from railway staff. The group explained that at Durham station, they asked a … Read More
Consumer Watchdog Ranks TSB as Worst High Street Bank: Virgin Money, Santander, and Halifax Nearby Friday, November 21, 2025 tsb virginmoney santander halifax banking customerservice onlinebanking which bankswitching consumerrights A recent Which? survey has revealed the least popular high street banks in the UK, ranking TSB at the bottom with a customer satisfaction score of just 67%. The consumer watchdog’s report highlights weaknesses in TSB’s … Read More