Midlands Council to Halve Complaints Response Time Under New Ombudsman Rules Monday, December 8, 2025 complaints council dudley ombudsman response regulations policy localgovernment resources investigation Dudley Council will be required to respond to complaints in half the current time, following new regulations from the Local Government and Social Care Ombudsman (LGSCO). These rules, applying to all councils in England, will … Read More
Solihull Councillors Urged to Maintain Conduct Amid Decline in Complaints Thursday, November 20, 2025 solihull councillors conduct complaints parish borough council governance behaviour standards Solihull’s parish and borough councillors have been reminded to uphold proper conduct during council meetings following public complaints, although no formal hearings or disciplinary actions have been necessary in the latest … Read More