Banks and Building Societies Overtake Retail in UK Customer Satisfaction Index Thursday, July 16, 2026 ukcsi banking satisfaction nationwide buildingsocieties customerservice consumerduty digitalbanking financialservices trust For the first time in many years, banks and building societies have surpassed the retail sector in the latest UK Customer Satisfaction Index (UKCSI). Nationwide Building Society emerged as the top brand within the banking … Read More
New FCA Rules Improve Access to Basic Bank Accounts at 13 Major UK Banks Tuesday, July 7, 2026 fca banking basicaccounts financialinclusion accessibility credithistory ukfinance banks regulation customerservice From Tuesday, 13 of the UK’s largest banks will implement new rules designed to make accessing basic bank accounts simpler and more efficient. The Financial Conduct Authority (FCA) has confirmed this change as part of a … Read More
Lloyds Bank Launches 24/7 Cash Services with New Branches in Birmingham and Rugby Tuesday, July 7, 2026 lloyds banking birmingham rugby branch investment technology customer warwickshire cash sport Lloyds Bank has unveiled significant improvements for customers in Birmingham and Warwickshire with the opening of two upgraded branches this week. On Monday, 6 July, the bank launched its brand-new Rugby branch, marking a … Read More
Rachel Reeves Confirms £8,000 Reduction in Cash ISA Allowance for Those Born After 1961 Tuesday, June 30, 2026 cashisa savings finance inflation investment banking personalfinance stocksandshares fixedrate treasury Labour Party Chancellor Rachel Reeves has confirmed a significant change to Cash ISA rules that will impact households, potentially causing unintended consequences. Starting April 6, 2027, individuals under 65 will face a … Read More
NatWest Announces Key Board Appointment Affecting All 20 Million Customers Tuesday, June 30, 2026 natwest banking appointment finance economy investment lending customers leadership mortgage NatWest has made a significant announcement impacting its entire customer base. On Monday, June 29, NatWest Group plc revealed the appointment of Erminia (Ernie) Johannson as an independent non-executive director, effective … Read More
Nationwide to Cut 600 Jobs Following Virgin Money Takeover Tuesday, June 30, 2026 nationwide virginmoney merger redundancies banking mortgages mutual uk businessbanking branches Nationwide, the UK’s largest building society and the world’s biggest mutual, has revealed plans to cut 600 jobs as it completes the integration of Virgin Money. The redundancies will impact employees from both organisations … Read More