The Department for Work and Pensions (DWP) has announced that 86,300 families receiving income support (IS) and income-based jobseeker’s allowance (JSA) must apply for Universal Credit before their current payments end. Crucial letters informing claimants about this change are being delivered, urging immediate action.
Starting April 1, 2026, all IS and income-based JSA claims will cease. The DWP is implementing a “managed migration” strategy to transfer everyone on legacy benefits to Universal Credit, a system available across the UK since December 2018. This shift includes those making natural claims, those switching voluntarily, and will ultimately encompass all remaining legacy benefit claimants.
Recipients of migration letters will have a three-month window to apply for Universal Credit. Sir Stephen Timms, Minister for Social Security and Disability, emphasizes the importance of responding promptly to avoid losing essential financial support. “If you receive a letter about moving to Universal Credit, please don’t ignore it,” he said. “Support is available through a dedicated helpline, the GOV.UK website, and Citizens Advice’s Help to Claim service.”
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Once the migration is complete by March 2026, all legacy benefits and tax credits for working-age individuals will be discontinued, marking the full rollout of Universal Credit. This move aims to streamline benefit support and ensure claimants receive consistent assistance under a unified system.