Police have issued a warning about a new method criminals are using to rapidly empty bank accounts through mobile phone thefts, signaling a shift in their tactics.
Previously, thieves targeted mobile phones primarily to sell the devices themselves. However, West Mercia Police report a change: criminals are now stealing phones to access the valuable personal and financial information stored within.
With many people storing banking card details in digital wallets or using banking apps, stolen phones offer criminals a direct path to sensitive data. The economic crime unit emphasized, “If phones aren’t securely protected, criminals can quickly drain your bank account.” They also advise never to store physical bank cards together with your mobile device.
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Typically, these crimes involve groups working in coordination. One individual distractions the victim, another observes their passcode, while a third steals the phone. Such thefts often occur late at night when vigilance may be lower, particularly as venues close.
To help protect yourself, police recommend several safety measures:
- Never leave your phone, tablet, or iPad unattended or in plain sight in public places.
- Keep your phone fully inside your pocket to prevent opportunistic grabs.
- Do not hand your phone to strangers, even if they ask to borrow it to make a call.
- Be aware of your surroundings and only use your phone in safe environments. When using it in public, position yourself with your back to a wall.
- Watch for “shoulder surfing” where someone may attempt to observe your PIN or passwords. Use strong, hard-to-guess passwords as a defense.
- Stay alert on busy streets for people on bikes or mopeds who may be following you.
- Always put your phone away immediately after use so it is not visible.
- Never store passwords directly on your phone.
If you have been affected by these thefts, authorities encourage you to come forward and share your experience by contacting [email protected].