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BBC Morning Live Doctor Warns of Rising Medical Scams Including Fake GP Calls

Dr Punam Krishan, an NHS GP and familiar face on BBC’s Morning Live, has issued a serious warning about the increasing prevalence of medical scams. Sharing her concerns with her 127,000 Instagram followers, she disclosed that these fraudulent activities are becoming more frequent and pose a significant threat to public health.

One of the most common scams she highlighted involves fake calls impersonating GP practices. Scammers often pressure people to press buttons to update personal information or threaten removal from GP lists — tactics designed to create panic. Dr Krishan stresses that genuine GP surgeries will never ask for bank details, payments, or use threatening language over the phone. If a call feels suspicious or overly urgent, individuals should trust their instincts and verify the caller’s authenticity directly with their GP practice.

Another alarming trend is the rise of AI-generated deepfake videos featuring fake doctors dispensing medical advice or promoting miracle cures. These highly realistic videos often mimic real clinicians without consent. Dr Krishan advises caution toward any online health claims that use emotional pressure or make bold promises, as real healthcare relies on evidence-based information.

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The proliferation of fake online pharmacies is causing global concern as well. These websites may appear professional and legitimate but often sell unregulated, unsafe medications. Some products bought online have tested positive for incorrect dosages or toxic substances. Dr Krishan urges anyone purchasing medication online to look for the official green MHRA pharmacy logo, which signals regulated and approved products.

She also recommends sourcing health information from trusted organizations such as the NHS, NHS Inform in Scotland, and reputable medical charities like Cancer Research UK and the British Heart Foundation. These sources provide transparent, regularly updated, evidence-based advice without commercial bias. Checking the General Medical Council (GMC) register can also verify whether someone claiming to be a doctor is genuine.

Dr Krishan empathizes with victims of scams, recognizing the emotional and physical toll of the shock, including symptoms like chest tightness and dizziness. She reminds the public that anyone can fall prey to these scams and encourages seeking urgent medical help if distressing symptoms arise after such experiences.

Her message is clear: stay vigilant, verify information, and be cautious about unexpected medical communications to protect both your health and your personal information.

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