More than 10,000 electric vehicle drivers in the UK have been advised not to charge their Volvo EX30 SUVs beyond 70 percent for up to five months due to safety concerns over battery overheating and potential fire risk. This advisory follows a recall issued in December for specific 2024-2026 EX30 models equipped with high-voltage battery cells from a particular supplier.
Volvo has warned owners against leaving their vehicles unattended while charging indoors, citing the risk of temperature escalation that could lead to serious hazards. Although over 40,000 vehicles worldwide are impacted, UK drivers have expressed frustration over delayed repairs and ongoing restrictions.
One affected driver, Stephen, shared his struggles with reduced range, forcing him to rely on public transport for longer trips due to the inconvenience and anxiety caused by frequent charging stops. Others have reported a lack of communication from dealers and additional costs from using public chargers, which have drained any compensation received.
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Some owners conveyed disappointment with Volvo’s response, describing the company’s approach as dismissive and highlighting the challenges of transitioning to electric vehicles amid such unresolved issues. The dissatisfaction has even led some to consider returning to petrol cars.
In response, a Volvo UK spokesperson confirmed that replacement parts are beginning to arrive and repairs are underway, though initial availability is limited. The company emphasizes that customer safety remains a top priority and appreciates the patience and understanding of those affected as they work to resolve the issue.