West Midlands Police Enhances Emergency Call Response Times Tuesday, January 27, 2026 westmidlands emergencycalls responsetimes 999calls 101calls callhandling publicsafety policeservice efficiency customerservice West Midlands Police has made remarkable strides in improving its emergency call response times, according to recent data outlined in the annual report by West Midlands Police and Crime Commissioner Simon Foster. The report … Read More
Midlands Towns Experience Royal Mail Delivery Delays Amid Severe Weather and Staffing Challenges Thursday, January 22, 2026 royalmail deliveries midlands backlog stormgoretti postmen delays recruitment customerservice weather Residents across the West Midlands, including areas like Northfield, Birmingham, and Halesowen in Dudley, have reported significant delays in receiving their mail, with some not having seen a postman for over 11 days. One … Read More
Nationwide Commits to Keeping All 605 UK Branches Open Until 2030 Saturday, December 13, 2025 nationwide branches banking highstreet buildingsociety branchpromise uk customerservice digitalbanking whichaward Nationwide Building Society has reassured its customers by pledging to keep all 605 of its UK branches open until at least the start of 2030. This commitment comes as part of the organization’s extended “Branch … Read More
Consumer Watchdog Ranks TSB as Worst High Street Bank: Virgin Money, Santander, and Halifax Nearby Friday, November 21, 2025 tsb virginmoney santander halifax banking customerservice onlinebanking which bankswitching consumerrights A recent Which? survey has revealed the least popular high street banks in the UK, ranking TSB at the bottom with a customer satisfaction score of just 67%. The consumer watchdog’s report highlights weaknesses in TSB’s … Read More
Scottish Power Demands £500 from Widow’s Family Despite Owing Them £3,000 Thursday, November 20, 2025 scottishpower energy billing debt customerservice bereavement complaint refund harassment apology David Sheridan was devastated when Scottish Power demanded he pay a £500 energy bill just weeks after the death of his father, Robert. What made the situation even more distressing was that the energy company actually owed … Read More